Fraudsters are sending fake text messages that look like they're from the bank, then following up with a phone call to "verify" your account. During the call, they may ask for your last 8 card digits, CVV, or One Time Passcode. The bank will NEVER ask for this information. If someone does, hang up immediately.
Secure Log-in FAQs
Get answers to frequently asked questions about First State Bank Secure Log-ins.
Will my password change with the online security update?
No, you will see no other changes to your log in process. However, we recommend changing passwords every six months. Be sure to use strong passwords:
- Minimum of 8 random characters
- Use at least one number and one uppercase letter
Can I log in from another computer, or a different location?
Yes. For additional security, you will be required to complete a security question or to verify your registered email address.
We'd Love to Help
For questions and additional information on any of our products, please contact one of our E-Commerce Representatives at (903) 676-1900.
