Fraudsters are sending fake text messages that look like they're from the bank, then following up with a phone call to "verify" your account. During the call, they may ask for your last 8 card digits, CVV, or One Time Passcode. The bank will NEVER ask for this information. If someone does, hang up immediately.
Secure Login & Identity Theft Video
Enhanced Online Security is our Log-In authentication system for Online Banking. It utilizes multiple layers of security to ensure that your accounts and information remain secure. Enhanced Online Security protects you from fraud and identity theft by preventing unauthorized access to your accounts.
How does Enhanced Online Security work? The system uses multiple layers of security ensuring unauthorized users cannot gain access to your accounts. We do this by verifying three important criteria.
- Your Log In Credentials - Access ID and Password must match with our system records or access is refused.
- Your Device - We check the device you are using - whether it's your computer or mobile phone. If we don't recognize the device, we may ask you to complete a Security Challenge to ensure your identity.
- Your Location - If access is being requested from a distant state or foreign country we may request you to pass a Security Challenge.
- Extended Validation - The extended validation feature (anti-phishing measure) displays a green bar over the website URL, providing Internet banking customers with visual confirmation that they are on a valid website.
We'd Love to Help
For questions and additional information on any of our products, please contact one of our E-Commerce Representatives at (903) 676-1900.
